Privacy Policy

Credexium Fine Jewelry (“Credexium,” “we,” “us”) respects your privacy. This policy explains what information we collect when you use credexium.com and how we use it.

Information we collect

We only collect information you choose to give us, primarily through our consultation form. This may include your name, email address, phone number, general location, and the ring preferences and notes you share (such as budget, timeline, diamond shape, and setting style).

When you schedule a video consultation, our scheduling provider (Calendly) collects the details needed to book and hold your appointment. We also collect basic, anonymized usage data through website analytics to understand how visitors use the site.

How we use your information

• To respond to your consultation request and contact you.
• To schedule and conduct your consultation.
• To design and quote a ring based on the preferences you share.
• To improve our website and services.

How your information is stored and shared

We do not sell your personal information. We use a small number of trusted service providers to operate our business, and your information may be processed by them solely to provide their service to us:

• Google — consultation submissions are stored in Google Sheets, and we use Google Workspace and Google Analytics.
• Calendly & Google Meet — appointment scheduling and video calls.
• Vercel — website hosting.

We may also disclose information if required by law. We retain your information only as long as needed to serve you and for reasonable business and legal purposes.

Cookies and analytics

We use cookies and similar technologies for basic site functionality and analytics. You can control cookies through your browser settings; note that disabling them may affect how the site works.

Your choices

You may request that we access, correct, or delete the personal information you've shared with us. To make a request, or if you have any privacy questions, reach us through the consultation form on our website.

Children's privacy

Our services are intended for adults. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the most recent version.

This policy is provided as a general template and does not constitute legal advice. Please have it reviewed by a qualified attorney to ensure it meets your obligations under applicable laws (such as GDPR or CCPA).